Returns & Exchanges

At Avimee Herbal, we strive to ensure your journey to natural wellness is seamless, offering a 7-day return policy for products that arrive damaged or incorrect. Please ensure the items remain in their original packaging with the seals intact to qualify for a resolution.

Return Process

• 1.
  Initiate Request

  Contact our support team via email or WhatsApp within 48 hours of delivery with your order ID and clear photos of the product.

• 2.
  Quality Inspection

  Our team will review your claim and images to verify the condition of the items and the reported issue.

• 3.
  Reverse Pickup

  Once approved, we will schedule a reverse pickup from your address at no additional cost to you.

• 4.
  Refund or Replacement

  After receiving and validating the returned item at our warehouse, we will process your full refund or ship a fresh replacement within 5-7 business days.